How To Be Critical

This is a follow-up post to Customers Aren’t Idiots. I mentioned in my previous post that I’d try to list a few hints on how to provide constructive criticism, particularly for vendors who want to criticise competitors. It’s all about tone, so here’s what I’d prefer to see. Be Respectful… Read More

How to do design automation: DocGen concept diagram

I’m a bit of a documentation nerd. Writing technical documentation is a boring, but often necessary, job that other people hate doing. I’m good at it. I also care about it, for some unfathomable reason. This combination means that I’m usually the guy who ends up doing it. Now I… Read More